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  • New Orleans, LA 70118
  • 318-388-7905

    (4.7)

    Medical and Physician Phone Answering

    Professional HIPAA-Compliant Answering Services for Medical Providers

    Reliable Healthcare Support

    Our specialized medical call answering service in New Orleans provides physicians and healthcare providers with round-the-clock support. Understanding the unique demands of healthcare, we ensure that your patients can always reach a live, compassionate professional. From appointment scheduling to emergency messages, our HIPAA-compliant service safeguards patient privacy while providing seamless communication support.

    Our team is trained to handle the complexities of medical communication, ensuring urgent messages are delivered promptly. With customized options, including message notifications and follow-me features, we provide efficient, tailored services that fit the demands of your practice and keep your operations running smoothly.

    Our 24/7 physician answering services support providers across Louisiana, including Monroe, Texas, and Florida. Our advanced technology and dedicated staff enable you to focus on patient care while we manage your communication needs. Trust our experience to keep your practice responsive and compliant at all hours.

    Essential Service Features

    • Unlimited Voicemail Boxes — Have as many extensions as you like.
    • Music on Hold — If your caller is on hold, they will experience professional music on hold.
    • Message Notification — Once you receive a message, the system notifies you on your pager or sends a text message to your cell phone.
    • Follow-Me-Features — The system can hold a caller on the line and follow you to another location, a cell phone, or another number.
    • Fax/Text/E-mail – Choose how you want to receive your messages.
    • Web Interface — Check your messages online and notify the system of where to follow you.
    • Medical Transcription Services – Experienced medical transcriptionists. Ask for details.

    Choose Us for Expert Medical Phone Answering

    Call us today for more details.

    (318) 388-7905

    What Our Clients Say

    ""we have used Custom Call Center for several years. They are very professional and proficient. Several of the employees are more like family. I would recommend this company to anyone."

    CL

    Sharon Piercy P

    ""Very Knowledgeable and always polite Call Center."

    CL

    Jennifer

    ""Professional company. Excellent customer service. We have partnered with them for many years!"

    CL

    Maggie K

    ""We have used Custom Call Center for as long as I can remember. The staff is very friendly and prompt. We know our clients are in good hands when we are not available. Thank you all so much!!!!"

    CL

    Brittany F

    ""Your calls are answered promptly by the professional and courteous staff. When calls are answered, you can’t even tell that an anwering service is answering the phone. Calls are delivered to a business immediately. Nice people to do business with!"

    CL

    Penny B