About Your Your Custom Call Center
24-Hour Live Telephone Answering Service
In 1999, the company began as Key Tech Communication Services, LLC, formed by Dr. Marshall Leary, Jr. and Lauretta Martindale with the goal to provide affordable outsourced communication services without sacrificing quality. In March of 2016, the company became Custom Call Center under the direction of Cheryl Wade, COO, who brought with her 20+ years of experience in supervisory customer relation management.
Fast forward to January 2024, we are now Your Custom Call Center. Owner, Tasha Cruz, RN, and staff, with over 30 years of combined experience, are eager to build upon the strong foundation that has been laid.
We understand the critical role our services play in supporting your business communications. With state-of-the-art technology and an infrastructure capable of handling millions of client interactions, we are committed to exceeding your expectations in providing exceptional answering services.
Your Custom Call Center provides a wide range of outsourced communication-based services. Our professionally trained staff offer 24-hour live telephone answering service, order entry, customer service support, call overflow, web-enabled call center features, and special application operator services.
No job is too big or too small! We can do it all, from large multiple-location companies to small one-person operations.
We appreciate your trust in Your Custom Call Center and are excited about the opportunity to serve you and contribute to the success of your business.
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